Master of Human Dynamics

Module 1 – The Psychology of Learning

• The 7 Frames of Intelligence – Gardner – Harvard Psychology
• The 3 phases of early personality development – Classic Psychology
• Types & behavioural symptoms – Classic Psychology
• Condition Learning – Pavlov
• The 7 year learning curve – Educational Psychology
• The learning cycle – Educational Psychology

Module 2 – The Psychology of Motivation

• Basic Psychology of Motivation Model
• Herzberg´s Motivator – Hygeine Theory
• Maslow´s Hierachy of Needs
• Four Organisational Cultures
• Expectation Gaps

Module 3 – The Psychology of Communication & Presentation

• Non-Verbal Communication
• V.A.K.
• Introvert & Extrovert
• Presentation Techniques
• 5 Ground Rules
• Action-Reaction Response
• Dealing with questions
• Dealing with stage-fright

Module 4 – The Psychology of Negotiation

• What is Negotiation?
• The Harvard Theory
• Internal & External!
• The 12 Rules of negotiation
• Module 5 – The Psychology of Conflict
• What is conflict?
• Conflict resolution
• Approach-Approach Conflict
• Approach-Avoid Conflict
• Avoidance-Avoidance Conflict
• Double Approach-Avoidance Conflict
• Functional-Dysfunctional conflict
• 3 psychological methods of conflict resolution

Module 6 – The Psychology of Teams & Teambuilding

• Groups, Mobs & Teams
• Developing a winning team
• 10 differences between groups & teams
• Building up your team´s toolbox
• Team-based organisation

Module 7 – The Psychology & Dynamics of stress

• The Dynamics of Stress
• Is it genetic?
• The power of Endorphins
• The Stress Reduction Programme

Module 8 – The Psychology of Thinking

• De Bono´s 6 thinking hats
• Using the 6 hats
• Understanding the colours
• Identifying your own style
• Written Examination.